Warranty and Return Policy

1. Limited 12-Month Warranty

All Spinex pickleball paddles are covered by a limited 12-month structural warranty from the original date of purchase.

This warranty covers manufacturing defects and workmanship issues.

2. What the Warranty Covers

The limited warranty applies to:

• Structural defects in the paddle body
• Manufacturing faults affecting normal play
• Workmanship issues not caused by misuse or impact damage

3. What the Warranty Does Not Cover

The warranty does not cover:

• Normal wear and tear from regular use
• Cosmetic damage, including scratches, scuffs, or paint wear
• Damage caused by misuse, abuse, or improper storage
• Impact damage from hitting hard objects, fences, floors, or posts
• Modified paddles, including grip replacement beyond normal regripping
• Damage caused by extreme heat, cold, or moisture exposure

4. Warranty Claims

To submit a warranty claim, please contact us at info@spinexpickleball.com with your order number, a description of the issue, and clear photos of the paddle.

All warranty claims are assessed on a case-by-case basis. Spinex reserves the right to determine whether a claim qualifies under warranty.

5. 30-Day Return Policy

We offer a 30-day return window from the original delivery date for pickleball paddles.

To be eligible for a return, paddles must be:

• Unused and in original condition
• Returned with original packaging
• Free from marks, damage, or signs of play

6. Return Shipping

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.

7. Returns After Use

Paddles that show signs of use are not eligible for standard returns.

If a used paddle is returned and accepted at Spinex’s discretion, a restocking or processing fee may apply.

8. Damaged or Ineligible Returns

Paddles returned in damaged condition or outside the return window are not eligible for a refund.

If requested, ineligible items may be returned to the customer at the customer’s expense.

9. Refund Processing

Approved refunds will be issued to the original payment method within 10 business days after the returned item is received and inspected.

10. Policy Limitations

This Warranty & Return Policy applies only to pickleball paddles purchased directly from Spinex Pickleball.

Spinex reserves the right to update or modify this policy at any time.

11. Contact Information

If you have any questions regarding this policy, please contact us. Email: info@spinexpickleball.com