Terms of service

Terms of Service

Spinex Pickleball

Last updated: 28/01/2026

1. Overview

This website is operated by Spinex Pickleball (“Spinex”, “we”, “us”, “our”). By accessing or using our website, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to all terms and conditions, you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Content you submit (excluding payment information) may be transferred unencrypted across networks. Credit card information is always encrypted during transmission.

4. Product Information & Availability

We make reasonable efforts to display product descriptions, pricing, and images accurately. However, we do not guarantee that product details or colors displayed on your device will be exact.

All products are subject to availability and may be withdrawn or modified at any time without notice.

5. Pricing & Payment

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service without notice. We are not liable for price changes, suspension, or discontinuation.

6. Orders & Accuracy of Information

We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by dealers, resellers, or distributors without authorization.

If we make a change to or cancel an order, we may attempt to notify you via the contact details provided at checkout.

7. Shipping & Delivery

Shipping times provided are estimates only and not guaranteed.

Spinex is not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to the customer once the order is handed to the shipping carrier.

8. Returns & Warranty

Returns and warranty claims are subject to our Warranty & Return Policy, which forms part of these Terms.

Please refer to that policy for full details regarding eligibility, timeframes, and conditions.

9. Intellectual Property

All content on this site, including text, images, graphics, logos, and product designs, is the property of Spinex or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without written permission.

10. User Comments & Feedback

If you submit comments, reviews, or feedback, you grant us the right to use, reproduce, and publish such content without restriction.

We reserve the right to remove content we deem unlawful, offensive, or misleading.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

Use of third-party services is at your own risk.

12. Disclaimer of Warranties

Our products and services are provided “as is” and “as available”, except as expressly stated in our Warranty & Return Policy.

We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

To the maximum extent permitted by law, Spinex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Nothing in these Terms excludes rights granted under Australian Consumer Law.

14. Indemnification

You agree to indemnify and hold harmless Spinex from any claim arising out of your breach of these Terms or misuse of our services.

15. Governing Law

These Terms are governed by the laws of Western Australia, Australia, without regard to conflict of law principles.

16. Changes to Terms

We reserve the right to update or replace these Terms at any time. Continued use of the website constitutes acceptance of any changes.

17. Contact Information

For any questions about these Terms of Service, please contact us:

  • Email: info@spinexpickleball.com
  • Address: 2/238 Rutland Ave, Carlisle, 6101 WA, Australia
  • Phone: +61 (0)426 408 828
  • ABN: 82 656 582 991